SHIPPING POLICY
Here's how Seyra Melbourne handles your orders and deliveries. We aim to make the process as straightforward as possible for you.
Delivery Timeframe
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Once you place an order, we take 1-3 working days to process it.
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After processing, your order is dispatched, and delivery typically takes an average of 5-10 working days.
Placing an Order
Ordering from Seyra Melbourne is designed to be simple:
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Go to the product page and add your desired product to your shopping cart. Click the black "Add to cart" button. Make sure you've selected the correct variants.
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If everything looks good, click "Proceed to checkout".
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On the information page, enter your correct address details. Double-check that all information is accurate. Then, click "Continue shipping".
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The "Dispatch" page allows you to review your entered address. We're happy to confirm that every shipment is sent completely free of charge. As a token of our appreciation, we always cover the shipping and delivery costs.
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You can now proceed by clicking "Proceed to payment".
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In the payment options, you'll find various methods. At seyra-melbourne.com, all payment options are SSL-encrypted, ensuring a secure payment environment. You can choose from:
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Klarna (deferred payment)
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Credit card (AMEX, Mastercard, Maestro, Visa)
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EPS
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Once you've selected your payment method, click "Complete Order" and you'll be redirected to your chosen payment provider. Follow the instructions there to finalize your purchase.
Should you encounter any issues with your order, please don't hesitate to contact us.
Order Confirmation & Delivery
As soon as your payment is complete and your order is confirmed, we'll send you a confirmation email with your order details.
All orders are fulfilled from our central warehouse in Asia and will be delivered to you within the estimated timeframe mentioned above.
Shipping Costs
We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There's also no minimum order quantity required.
Shipping Your Order
Found the perfect item on our website? We know you'll want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped quickly.
To allow us to offer fair prices for our products, we've chosen a shipping method where we collect parcels in large quantities and ship them all at once once we've reached our minimum quantity. We appreciate your understanding and cooperation in helping us maintain our pricing.
Please note: Like many other online shops, we are currently experiencing high order volumes, and there may be delays due to ongoing sales. Please keep this in mind when placing your order. We're doing our best to ship your order as quickly as possible.
Questions or Concerns?
If you have any questions or concerns, please contact us by email. Our service team will be happy to help you out.